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HACNEX LEGAL

Privacy Policy

Your privacy matters to us. This policy explains what information HACNEX collects, how we use it, how we protect it, and the rights available to you.

LAST UPDATED 19 November 2025
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PRIVACY COMMITMENT

At DarkByte Solutions (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights. By using our website (darkbytesolutions.com) or services, you consent to this policy.

01

Information We Collect

We collect only the minimum information required to provide our services.

1.1 Information You Provide

  • Name (if submitted)
  • Email address
  • Payment details (processed securely by third-party gateways)
  • Messages you send to us
  • Service-related files or data (only when needed for delivery)

1.2 Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Basic analytics (non-identifiable)

We do NOT collect sensitive data unless you voluntarily provide it.

02

How We Use Your Information

We use your information to:

  • Deliver services you purchase
  • Provide customer support
  • Improve website performance
  • Secure our platform
  • Send important updates or service notifications
  • Maintain internal records

We do NOT use your data for advertising or any invasive tracking.

03

We Do NOT Sell Your Data

DarkByte Solutions does not, and will never:

  • Sell your data
  • Rent your data
  • Share your data for marketing
  • Trade your information with third parties

Your data is strictly confidential and only used to operate our services.

We only share data if:
  • Required by law
  • Required to protect our platform
  • Required to process payments securely
04

Cookies & Tracking

We may use basic cookies for:

  • Security
  • User session management
  • Website functionality
  • Non-invasive analytics

We do not use cookies for advertising or cross-site tracking. You may disable cookies in your browser settings at any time.

05

Data Storage & Security

We implement strong security measures to protect your data, including:

  • Encrypted communication (HTTPS/SSL)
  • Firewall protection
  • Secure server environments
  • Limited access control
  • Regular security audits

While no system is 100% secure, we take maximum precautions to safeguard all data.

06

Payment Processing

All payments are processed through secure, trusted third-party payment gateways.

Important:

We do not store full card details on our servers.

07

Third-Party Services

We may use reputable third-party services for:

  • Payment processing
  • Analytics
  • Hosting

These services follow their own privacy policies.

08

Data Retention

We retain user data only as long as required for:

  • Service delivery
  • Legal compliance
  • Security purposes

You may request deletion of your data anytime (unless restricted by law).

09

Your Rights

You have the right to:

  • Access your data
  • Request corrections
  • Request deletion (right to be forgotten)
  • Disable cookies
  • Withdraw consent
  • Ask what data we store about you

Contact us anytime for these requests.

10

Children’s Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect data from minors.

11

Changes to This Policy

We may update this Privacy Policy periodically.

Continued use of our website means you accept the updated policy.

PRIVACY SUPPORT

Have a question about your privacy?

If you have questions about this Privacy Policy, the information we hold, or your privacy rights, contact our team directly.

Contact HACNEX →